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Partner referrals

A responsive referral path for providers and community partners

Koi works with referral partners who want families to receive compassionate follow-through, clear communication, and coordinated support at home.

Referral partners we often support

  • Hospitals and discharge planners
  • Case managers and social workers
  • Physician practices and clinics
  • Senior living and community partners
  • Therapists and recovery-focused providers

A clear three-step referral handoff

A concise first referral helps Koi prepare the right follow-up conversation without asking partners to make care, coverage, or availability decisions online.

  1. 01

    Share the essentials

    Include your organization, a follow-up contact, and only the details needed to begin the conversation.

  2. 02

    Describe the next step

    Note daily-support needs, timing considerations, and what the family has already discussed.

  3. 03

    Receive confirmation

    Include your email address to receive a receipt after the referral is recorded.

When you include an email address, Koi sends a receipt confirmation after the referral is recorded. Please follow your organization’s privacy practices and share only the details needed to begin the conversation. Every referral is reviewed to discuss service fit and practical next steps; coverage, eligibility, staffing, and start dates cannot be confirmed online.

Share a referral

Use this form to outline the client’s situation, urgency, and type of support needed so the next step is clear. When you provide an email address, Koi will send a receipt confirmation after the referral is recorded.