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For case managers

Refer a client to Koi Health Services

For CCSP care coordinators, SOURCE case managers, hospital social workers, and discharge planners across Metro Atlanta. Send a secure referral in minutes and get an email confirmation.

Who we work with

  • CCSP care coordinators
  • SOURCE case managers
  • Hospital social workers
  • Discharge planners and clinical teams

Our commitment

Secure referral with confirmation

Send the referral online and receive a confirmation email with a reference number for your records.

Optional clinical documents

Attach a face sheet or H&P when you are authorized to share it. PDF, JPG, or PNG up to 10 MB, stored for staff review.

Authorized personal support

Koi provides Personal Support Services and Extended Personal Support Services for clients authorized through EDWP.

EVV and nurse supervision

Georgia requires Electronic Visit Verification (EVV) and nurse supervisory visits for EDWP personal support. Koi follows those requirements.

Smooth provider changes

When a client chooses Koi, we coordinate start and end dates with you to help care continue without a break.

Bilingual communication

Families can use our website, forms, and guides in English or Spanish.

Counties we serve

Include the client’s address when you refer, and we will confirm coverage for the authorized schedule.

Referral contact

Call or email Koi’s intake team.

Explaining SOURCE and CCSP to a family?

Our plain-language guide explains where each program starts and how provider choice works.

Open the SOURCE and CCSP guide

Koi Health Services does not decide Medicaid, CCSP, or SOURCE eligibility. Screening, level-of-care approval, and financial eligibility are handled by the ADRC, Area Agencies on Aging, case-management agencies, DCH, and DFCS. Share only information you are authorized to disclose.